One of the more controversial aspects of the Copy Service Fee Schedule regulations, otherwise known as Cal. Code of Regs. §9980-9983, is the 30-Day Delay Rule that appears at Cal. Code of Regs. §9982(d)(1). It’s strange that this continues to be controversial in 2022, considering it first appeared in Labor Code Section 5307.9 as part of SB863, back in late 2012, but that’s because the applicant copy service industry remains such a competitive market. Some copy services thumbed their nose at this rule and promised their customers zero delays when getting their records, regardless of what the Labor Code or DWC regulations had to say about it.