JudyAI Medical Records Indexing Vendor Selection Guide
How to Select an Artificial Intelligence-Based Medical Records Indexing Vendor Moving to a technology-based medical records indexing (MRI) vendor can reduce costs and speed results. Artificial intelligence (AI) can dramatically increase speed (indexing in hours rather than days) and remove the need to devote staff to indexing.
However, AI technology is complex, so potential buyers need to be aware of best practices. They also need to ensure their MRI technology provider meets legal and medical industry requirements.
With careful evaluation of vendors and their offerings, firms can mitigate risks of moving to AI-based MRI while maximizing return on investment.
How to Select an Artificial Intelligence-Based Medical Records Indexing Vendor Below are some questions to ask.
AI Expertise
How much AI experience do the engineers creating, updating and training the AI model have? How long has the vendor been working with AI? Do they have clients willing to speak about the AI product?
AI Model
Was the AI model created from proprietary elements that need additional staff and expertise to maintain? Does it use third-party tools (and therefore need to provide privacy and other assurances for how records are used)? Does it use community-vetted and regularly updated open-source technology?
Data Training
Did the vendor use reliable data (ideally high-quality, vetted medical record indexes) as the source for training the AI model (more accurate inputs generate more accurate results)? Does the vendor have a right to use the data (avoid scraped data that may lead to infringement issues)? What volume of data was used for training (more data correlates to more accurate results)?
AI Accuracy
Now that the AI model is in production, how is the vendor checking for and correcting data drift? Accuracy? Bias? The ultimate test is to ask if the vendor has enough confidence to already be using the AI model in-house.
Product Development and Updates
Is there a commitment to continually updating the product? Does the vendor collect and respond to user feedback?
Compliance, Governance & Security
Does the vendor have dedicated staff in-house, working directly with the AI team to ensure compliance with the latest legal practices and regulations (including HIPAA)? What security protocols does the vendor have in place to ensure data is private and safe?
Medical Records Indexing (MRI) Experience
Has the firm ever indexed medical records in the past, either manually or with technology (this helps ensure client requirements are taken into account)? What volume of medical records has the vendor indexed in the past? Have the indexed medical records ever been used in legal cases (which would help ensure the result is of the highest quality)?
Deployment & Support
What technical and human resources are required for using the vendor’s product? How are customer support queries handled?
Pricing
Is the pricing model clear? Does it allow flexibility based on variable usage or does it lock you in to a set time or cost?
Take your review and discovery into the new era with medical chronologies you can trust
Our proprietary neural networks are meticulously trained to achieve more than 98 percent accuracy, ensuring the precise extraction of all essential medical record details and appointments. Significantly accelerate your workflow with comprehensive medical record indexes delivered in under an hour. Our clients experience an average savings of over 50 percent on indexing costs. Maximize your budget while enhancing operational efficiency.
About Gemini Legal
For more than 20 years, Gemini Legal has been focused on providing industry-leading services and technology to the legal sector. The firm still provides clients with the records processing and duplication services that were its first offerings. Since then it has added robust subpoena and records retrieval services, medical records indexing, supplemental job displacement benefit (SJDB) voucher services, subsequent injuries benefit trusts fund (SIBTF), e-filing, e-recording, and independent medical review (IMR) capabilities. Now, with more than 300 employees, the company has expanded self-service offerings such as artificial intelligence(AI)-powered medical records indexing (MRI).