Gemini Makes the IMR Process Faster, Easier and More Efficient.

We Guarantee Complete Records

A Dedicated Support Team

And Streamlined workflow.

"Using Gemini for my IMR cases reduces the burden on my office - I know that Gemini will get the records to Maximus on time so I can focus on other aspects of the case. I can assure my clients that I am doing everything in my power to get them the medical treatment they need." -- Brett Borah, Law Office of Borah & Shaffer


How it works:

  1. The process starts when a Request for Authorization (RFA) is submitted to the Claims Administrator, and treatment is denied

  2. You or the injured worker can file a request for IMR, which then goes to the DWC. At this point, you can place their order for records through Gemini.

  3. Once a Notice of Assignment (NOA) is provided, it signifies the Maximus has assigned the dispute for review. Once the NOA is received, both parties have 15 days to submit the necessary medical records.

  4. After Gemini has obtained both the requested records, and the NOA, Gemini will automatically upload records to Maximus. No extra steps are needed from you. 

  5. When the IMR process is complete, Maximus will directly notify you or the injured worker of the decision. 


To expedite the records retrieval and submission process for IMR, email of fax Gemini the application for IMR, and the NOA as soon as possible. 


Fax: (916) 436-9256